Your Privacy Matters

We collect information necessary to deliver training programs, internships, SME services, and MVP discovery and development.

You may provide information when you contact us, apply for programs, request a quote, submit a brief, or engage us to build an MVP. This may include:

• Full name
• Email address, phone number
• Location (city/state)
• Resume/CV and portfolio links
• Education and employment background
• Business name and business contact details
• Project requirements and specifications
• Documents, diagrams, product briefs, pitch decks
• Communications with us (email, messages, calls)

When you use our website we may collect:

• IP address and device identifiers
• Browser type and settings
• Pages visited and session duration
• Referral source
• Cookies and similar technologies
• Form submission metadata (time/date, success/failure)

If you engage SpenVest Lab to build an MVP, we may handle:

• Product requirements, user stories, wireframes, prototypes
• Test accounts and test data
• Access credentials or tokens you provide for third-party services
• Code repositories, deployment settings, and hosting configuration
• Support tickets and issue logs

You should not provide sensitive personal information unless we specifically request it and a lawful basis applies.

We use your information to:

• Respond to enquiries and communicate with you
• Assess and administer applications and programs
• Provide quotes and deliver services
• Run discovery, design, build and deploy MVPs
• Provide onboarding, documentation and support
• Improve our website, programs and services
• Maintain security and prevent fraud or abuse
• Comply with legal obligations and enforce agreements

We do not sell your personal information.

We use cookies and similar technologies to:

• Maintain essential site functionality
• Improve performance and usability
• Protect against spam and malicious activity
• Understand aggregate usage trends

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

We may share information:

• With staff and contractors involved in delivery and support
• With service providers for hosting, email, analytics, and security
• With third-party platforms you instruct us to integrate with
• Where required by law or valid legal process
• To protect rights, safety, or property

We do not sell personal data and do not share it for unrelated marketing.

Project materials, designs, code, and documentation supplied or created during MVP builds are treated as confidential and used only to deliver the agreed services. Any NDA or development agreement you sign with us applies in addition to this Privacy Policy.

We use reasonable technical and organisational measures, including:

• Secure hosting and access controls
• Limited-access accounts
• Encryption in transit where feasible
• Repository and credential controls

No system is completely secure, but we take appropriate steps to protect your data.

We retain personal information only as long as needed for:

• service delivery and support
• legal, tax, and compliance obligations
• security and audit purposes

When no longer required, data is deleted or anonymised where reasonably possible.

Your data may be processed or stored outside Australia depending on the tools we use (such as hosting, email, or collaboration platforms). We take reasonable steps to ensure appropriate safeguards.

You may request:

• access to your personal information
• correction of inaccuracies
• deletion (subject to legal and operational requirements)
• opt-out of marketing communications

Contact us using the details below.

Our services are intended for people aged 18 or older. We do not knowingly collect information from children.

We may update this policy from time to time. The current version will always be available on lab.spenvest.com with an updated effective date.

For privacy enquiries: SpenVest Lab Pty Ltd Email: privacy@spenvest.com.au (or privacy@lab.spenvest.com if preferred)